Privacy Policy
Last Updated: June 2026
1. Introduction
HRT Wood is committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request quotations, or conduct business with us.
2. Data Controller
The controller of your personal data is:
HRT Global Sp. z o.o.
ul. 1 Maja
33-200 Dąbrowa Tarnowska
Poland
E-mail: sales@hrt-wood.com
Website: https://hrt-wood.com
3. Personal Data We Collect
We may collect and process the following information:
Information Provided by You
- Name and surname
- Company name
- Position within a company
- E-mail address
- Telephone number
- Billing and delivery information
- Information included in inquiries and correspondence
- Information related to quotations, orders and business cooperation
Information Collected Automatically
When visiting our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Date and time of access
- Pages visited
- Website usage information
- Referring websites
4. Purposes of Processing
We process personal data for the following purposes:
Responding to Inquiries
To respond to requests submitted through our contact forms, e-mail communications or telephone.
Legal basis:
- Article 6(1)(b) GDPR
- Article 6(1)(f) GDPR
Quotations and Business Cooperation
To prepare offers, negotiate contracts, process orders and maintain business relationships.
Legal basis:
- Article 6(1)(b) GDPR
Customer and Supplier Management
To manage commercial relationships with customers, suppliers, transport companies and business partners.
Legal basis:
- Article 6(1)(b) GDPR
- Article 6(1)(f) GDPR
Legal and Accounting Obligations
To comply with tax, accounting and legal requirements.
Legal basis:
- Article 6(1)(c) GDPR
Website Improvement
To improve website functionality, security and user experience.
Legal basis:
- Article 6(1)(a) GDPR where consent is required
- Article 6(1)(f) GDPR
5. Business Communications and Marketing
As part of our business activities, we may contact companies and business representatives regarding products and services that may be relevant to their business operations.
We may process and use business contact information obtained:
- directly from the data subject,
- through previous business interactions,
- from publicly available business sources,
- from company websites,
- from trade fairs and industry exhibitions,
- from business directories,
- from professional networking platforms,
- from other lawful sources where contact information is made available for business purposes.
Where permitted by applicable law, we may send information regarding:
- timber products,
- wood products,
- wooden pallets,
- EPAL pallets,
- biomass products,
- wood pellets,
- straw pellets,
- logistics opportunities,
- market availability,
- business cooperation opportunities.
Such communications are based on our legitimate interest in developing and maintaining business relationships.
Recipients may object to receiving such communications at any time by contacting us at sales@hrt-wood.com.
Upon receiving such objection, we will promptly cease further marketing communications unless another lawful basis for processing exists.
6. Cookies
Our website may use cookies and similar technologies.
Cookies are used to:
- ensure proper website operation,
- improve website performance,
- analyze website traffic,
- improve user experience,
- maintain website security.
You can manage cookies through your browser settings.
Disabling cookies may affect certain website functionalities.
7. Third-Party Services
We may use third-party services to operate and improve our website, including:
- website hosting providers,
- website maintenance providers,
- analytics services,
- security services,
- spam protection services,
- communication tools.
Such service providers process personal data only to the extent necessary to provide their services.
8. Data Sharing
We do not sell personal data.
Personal data may be shared with:
- IT service providers,
- website hosting providers,
- logistics and transport partners,
- accounting and legal advisors,
- public authorities where required by law.
All recipients are required to maintain appropriate confidentiality and security measures.
9. International Transfers
Some service providers may process data outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses approved by the European Commission.
10. Data Retention
We retain personal data only for as long as necessary to:
- provide requested services,
- maintain business relationships,
- comply with legal obligations,
- resolve disputes,
- protect our legal interests.
When personal data is no longer required, it is securely deleted or anonymized.
11. Your Rights
Under GDPR, you have the right to:
- access your personal data,
- rectify inaccurate data,
- request erasure of personal data,
- restrict processing,
- object to processing,
- receive your data in a portable format,
- withdraw consent at any time,
- lodge a complaint with a supervisory authority.
Requests regarding personal data may be submitted to:
12. Data Security
We implement appropriate technical and organizational measures designed to protect personal data against:
- unauthorized access,
- disclosure,
- alteration,
- loss,
- destruction.
While we strive to protect personal information, no internet-based system can guarantee absolute security.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites independently.
14. Children’s Privacy
Our website and services are intended for businesses and adults.
We do not knowingly collect personal data from children under the age of 16.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Continued use of the website constitutes acceptance of any updated version.
16. Contact Information
For questions regarding this Privacy Policy or the processing of personal data, please contact:
HRT Global Sp. z o.o.
ul. 1 Maja
33-200 Dąbrowa Tarnowska
Poland
E-mail: office@hrt-global.com
Website: https://hrt-wood.com
Business Communications and Marketing
As part of our business activities, we may contact companies, business representatives and professionals regarding products and services that may be relevant to their business operations.
We may process and use business contact information obtained:
- directly from the data subject,
- through previous business interactions,
- from publicly available business sources,
- from company websites,
- from trade fairs, exhibitions and industry events,
- from business directories,
- from professional networking platforms,
- from public company registers,
- from other lawful sources where such information is made available for business communication purposes.
Where permitted by applicable law, we may send information regarding our products, services, market availability, price offers, logistics solutions, industry updates and potential business cooperation opportunities.
Such communications may relate to, among others:
- timber and lumber products,
- wooden pallets,
- EPAL pallets,
- used pallets,
- wood pellets,
- straw pellets,
- biomass products,
- packaging solutions,
- transportation and logistics services,
- import and export opportunities.
The legal basis for such communications is our legitimate interest in developing and maintaining business relationships pursuant to Article 6(1)(f) GDPR, where applicable under local law.
Recipients may object to receiving such communications at any time by contacting us at office@hrt-global.com or by replying to any communication with a request to opt out.
Upon receiving such objection, we will promptly cease further marketing communications unless another lawful basis for processing exists.